Fewer delays at cashout

Do I need KYC verification to play at Casino 007?

Every UK-licensed casino must confirm who you are, and here the review usually closes within 65 hours.

Start verification now

UK Gambling Commission licence 94699-9894-R-756406, regulated since 2014.

Know the basics

What you should know about verification?

Worth a glance before you open the verification area of your account, or while you wait for the outcome.

Who checks

Casino 007 Ltd

License held

UK Gambling Commission, 94699-9894-R-756406

Time to decide

65 hours

Compulsory by

Before the first withdrawal

Verification e-mail

[email protected]

Youngest player

18+

Your route

You have sent your papers, now what?

You will know exactly what to send, how to send it, and when to expect the answer.

The tab showing open items

Sign in and look for the verification tab in your account; the list of open items tells you which document is still missing before you reach for a camera.

You are photographing the photo page

Photograph the passport, licence or identity card flat on a table in daylight, with all four corners and the photo page inside the frame and no glare from a lamp.

Name first, digits hidden

For the payment method, show the card or wallet account in your own name; cover the long number but leave the holder name and the first and last digits readable.

After the upload, before the answer

An answer reaches you by e-mail once the review closes, and photos retaken in better light often clear the queue faster; check that inbox you registered with.

Three papers, one selfie

Send the right papers and skip the delay

You will know which paper confirms what, and what a clear copy of each must show.

Proof of identity

ConfirmsYour name, photo and date of birth

Must showFull photo page, undamaged, no glare

Proof of address

ConfirmsWhere you live now

Must showYour name and address, dated recently

Payment method confirmation

ConfirmsThe account or card is yours

Must showHolder name, last digits, name on file

Fix the flaw the reviewer saw

Is my photo actually readable? A corner cut off, a glare across the text or a thumb over the numbers leaves the reviewer unable to read the page, and the file is closed. Lay the document flat on a dark table Frame all four edges inside the shot

Use a current one. An identity paper whose end date has already passed proves nothing about who you are today, so it cannot be accepted at all. Check the expiry before you photograph Send a valid passport or driving licence

Matching details save a day. When the name or address on the paper differs from the details on your account, the reviewer has to stop and ask which version is right. Update your account details first Or send a document with both names

Source of funds explained

Our UK Gambling Commission licence, 94699-9894-R-756406, obliges Casino 007 Ltd to understand how players fund their play. That duty is routine for every licensed operator and it is never a suggestion of wrongdoing. A reviewer simply matches your play to your stated income.

Depending on what you tell us, one or two of these may be enough. Typical examples include:

Recent payslips from your employer
Bank statement for the last months
Tax or self-assessment summary
Letter confirming a pension
Sale or rental paperwork

Four moments to expect

Four points where a check appears

These four points tell you exactly when to expect the request, so nothing catches you mid-way.

A payment out of scale

A payment far above your usual pattern prompts a look at where the funds came from, and proof of identity and of the payment method are requested.

Details that disagree

Our system compares the name and address you gave with the papers you send, and a mismatch pauses the account until a reviewer sorts it out.

The first payout

Before money leaves your account the first time, identity, address and payment method must be confirmed, which our team aims to close within 65 hours.

Higher ceiling, closer look

A higher deposit ceiling asks us to check affordability against your income, so papers supporting your earnings and spending may be requested.

Before you upload

Straight answers on identity checks

Most players worry the check will stall their first payout; five replies keep it moving.

Will I have to send my documents again after a while?+

Usually not. Approved items carry a confirmed mark in your documents tab, and the same file is normally not requested twice. If a detail such as your address changes, the tab lists the item as open and you send the new version.

At what point do I have to verify my account?+

A held payout notice in the cashier appears because our licence makes a finished check a condition of your first withdrawal. The request can also come earlier, at registration or straight after your first deposit, with a prompt naming the item.

What happens if my name has changed since I registered?+

A red flag on the matching screen appears when the name on your profile differs from the one printed on your proof of identity. The item clears once the newer proof of identity matches the profile name.

Why do you want to know where my money comes from?+

A panel headed source of funds is a routine licence requirement against money laundering, not an accusation aimed at you. Describing where the money comes from, such as salary or savings, closes it.

Does the document upload work on a mobile browser?+

Yes. The upload page opens in any mobile browser, and the camera shortcut on that page takes the picture directly. Files saved in your phone gallery can be picked instead, as long as the whole page is visible and the text is sharp.